We Are Looking for You
Are you a professional who thrives on providing solutions to complex problems? Do you desire to work in an environment that creates unlimited opportunities and allows you exhibit and unlock your possibilities?
If yes, then this is an opportunity to join our team of Transformers and be a part of iCentra’s mission of “Leveraging Innovation and Technology to Transform People and Organizations for Excellent Performance”.
At iCentra, we understand that an organization is as good as its people, and its culture. Hence, we are very committed to building a team of great-minded individuals that will benefit our organization and themselves, as they continue to be assets to us and society during and after working at us.
In line with our growth and expansion drive, we are looking for experienced and result-oriented professionals with exceptional to fill the following position:
Job Title: Solutions Analyst
Location: Abuja, Nigeria
Background:
iCentra Consulting Ltd. is a proudly global brand, as we currently have presence in the US and the UK, providing top value to clients across sectors. As a brand providing unparalleled expertise in the technology, project management, business consulting, and learning & development spaces across Nigeria and beyond, we are looking for a Corporate Communication Specialist who has the drive, determination, and communication skills to take our company branding to the next level.
If you are a dynamic and experienced Corporate Communications Specialist, we want you in our team. We want someone who will play a key role in shaping and maintaining the company’s image, managing internal and external communications, and ensuring our message is consistent, engaging, and aligned with our brand.
Job Summary: A Business Solutions Analyst plays a critical role in analyzing business requirements and problems, understanding the root cause, identifying solutions, and implementing effective strategies to improve organizational processes, systems, and technologies. You will collaborate with various stakeholders, including business users, IT teams, and management, to understand their needs and translate them into viable solutions. This role requires a combination of business acumen, critical thinking, analytical skills, and technical proficiency to drive successful outcomes and support business growth.
Key Responsibilities:
- Client Liaison – Act as the primary point of contact between the company and key clients.
- Building Rapport – Develop and maintain strong relationships with client stakeholders.
- Understanding Client Needs – Deeply understand the client’s business, objectives, challenges, and requirements.
- Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams.
- Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns.
- Assist with the preparation of client reports and presentations.
- Provide valuable insights and recommendation to clients.
- Support project planning and execution.
- Collaborate with other team members on consulting assignments.
- Communicate with clients as needed.
- Create and maintain project documentation.
- Stay abreast of industry trends and best practices.
- Ensure deliverables meet quality standard.
Requirements:
- Bachelor’s degree in Business, Economics, or related field.
- 2+ years of experience in consulting or related roles.
- Proven research and data analysis skills.
- Experience with project planning and execution.
- A Professional Certification in Project Management is an added advantage.
Skills and Qualifications:
- Proficiency in data analysis and research tools.
- Experience with project management software.
- Knowledge of business and industry trends.
- Ability to create detailed reports and presentations.
Key Performance Indicators (KPIs)
| Quality and accuracy of research and analysis. Timeliness of client reports and presentations. Effective support for consulting projects. Contribution to project planning and execution. Client satisfaction with consulting services. Project success. Percentage of time spent on a project. Review generation rate Personal professional development. |
Join our team!
HOW TO APPLY
Please read properly before applying
• Application closes on 30th of September 2024.
• Only qualified and shortlisted candidates will be contacted.
• Candidates should send their application, CV with passport photograph attached (using their job title as the subject of the e-mail) to [email protected]
